Collection of Personal Information and how it is used

2C Health Solutions is committed to protecting your privacy and personal data. All personal information collected by us is done so exclusively with your consent, we collect your complete personal information like your name, address, date of birth, email address etc. including your service account credentials (user name and password) to create your profile. We use this information to confirm your accessibility, reach and establish a service account.

We also collect and record certain information from your browser each time you connect to our Site, such as your IP address, browser type and language, date, time and duration of your connection, and the actions that you perform. That information becomes part of our Audit Files, which we use only in connection with providing, monitoring or improving the performance of the Services, and in offering any technical support or assistance you might request in connection with your use of the Services.

We use a component of your browser named a cookie to recognize your computer. Cookies are small data files that are saved on your hard drive when you visit websites. These files make browsing the sites easier. We do not and cannot use cookies to retrieve your personal information from your computer. The information collected is instead used for statistical purposes. If you configure your browser to warn you before accepting cookies, a prompt will pop-up each time a site asks for permission to save a cookie on your computer. You can refuse cookies by configuring your browser to reject them.

About security of your Personal Information

Personal information provided on the application is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our application uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and other information.

Sharing of Personal Information and its disclosure

We will not, in any circumstances, share your personal information with other individuals or organizations including public organizations, corporations or individuals, except when applicable by law. We do not sell, communicate or divulge your information to any mailing lists.

The only exception is if the law or a court order compels us to. We will share your information with government agencies if they need or request it.

Privacy of medical data and patient’s information

All access by individuals to Sensitive Medical Data shall be controlled by reasonable measures to prevent access by unauthorized users.

Deactivation of your service account and medical data

Service account can be deactivated at any time on request. Upon deactivation request we will do the following:

  • Accounts of all care providers, billing provider, facility admin’s and patients will be disable.
  • Information related to the account will be move from active database to archival where it may persist for the period of one year.
  • After one year these information will move to backup files for longer period of times defined by government agency and private organization guidelines.

These information are stored separately and disconnected from the application, preventing it from easy access and ready availability.

How do you know when Privacy Policy change

2CHealth Solutions may update this Privacy Policy from time to time. We will notify you about material changes to this Privacy Policy by either sending a notice to the email address and/or by other measures that are appropriate to provide you with notice. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

What happened in case of site breach

In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

Contact Us

If you have any questions or complaints regarding our Privacy Policy or our Websites, please contact us at info@2chealthsolutions.com

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